Privacy Policy

Welcome to Ruhm, a Delhi-based luxury fashion ecommerce brand. At Ruhm, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our ecommerce platform hosted on Shopify.

1. Information We Collect

We may collect various types of information from you when you visit our website or make a purchase, including but not limited to:

1.1 Personal Information:

• Name
• Contact information (e.g., email address, phone number)
• Shipping and billing address
• Payment information (credit card number, billing address)

1.2 Usage Information:

• IP address
• Browser type
• Pages visited
• Date and time of your visit
• Referring website

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertising.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 Order Processing:

• To process and fulfill your orders
• To communicate with you about your orders, shipping, and returns

2.2 Customer Support:

• To provide customer support and respond to your inquiries

2.3 Marketing:

• To send you promotional materials, newsletters, and updates (only with your consent)
• To personalize your shopping experience

2.4 Analytics:

• To analyze website usage and improve our services
• To monitor and prevent fraud and unauthorized access

3. Sharing Your Information

We may share your personal information with third parties only for the following purposes:

3.1 Service Providers:

• We may share your information with third-party service providers who assist us with order processing, payment processing, shipping, and customer support.

3.2 Legal Compliance:

• We may disclose your information to comply with applicable laws, regulations, or legal requests.

3.3 Business Transfer:

• In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Choices

4.1 Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us at the email address or phone number provided below.

5. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Ruhm - Delhi's Luxury Fashion Ecommerce Brand Phone: +91 85951 09983 Email: ruhmindia@gmail.com

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.

By using our website and providing your information, you consent to the terms of this Privacy Policy.